The Challenge
The trust required not only security duties for the main hospital but also one-to-one bed watch duties for patients who may have challenging behaviours. The main security duties are to supplement the main Hospital Safety Team carrying out patrols and fast bleep incident response to incidents across the Trust, whereas the one-to-one bed watch cover is a very specialist role supplying officers trained in mental health awareness, dementia awareness with a special emphasis on conflict resolution and physical intervention in a healthcare environment.
We act as both a security consultancy and as a critical friend to the Trust being their security sector expert, on for example legislation, security risk planning, conflict management and physical intervention training and policy writing all based around the safety and security of patients, staff and visitors and asset protection.
The Result
Blackpool teaching hospitals NHS foundation Trust after many months of planning and working in partnership with SGC Security Services have a road map that will allow a safer environment for patients, visitors and staff. This partnership has meant that the Trust have a robust security officer to its stakeholders and clients that is more than just fit for purpose.
The collaboration between the Trust and SGC Security Services can be, and has been, mirrored now at many other Trusts across the UK and is a shining example of best practice that can be adopted in any healthcare environment anywhere in the world.
Keeping patients, visitors and staff safe and secure whilst providing value for money to its stakeholders is what the team at SGC Security deliver and we always deliver “Excellence and Standard”.
