Facility

In Operational Management, effective leadership and professional management of healthcare services is the key to success. UKIHMA members have extensive leadership and hospital management expertise and provide very experienced, well qualified and high performing executive and clinical directors to ensure the efficient, effective and financially sustainable operation of healthcare facilities. UKIHMA members, alongside Healthcare UK has particularly promoted sustainable training and development programmes and is at the forefront of installing and maintaining training and development programmes for local staff when Hospital Management contracts are being delivered. UKIHMA has not only installed local training programmes, but can bring staff to the UK, in collaboration with the UKIHMA NHS Trust members to expose them to innovative practice within the NHS.

Through our various member’s Training and Talent Development Programmes comprising a wide range of training and development courses aimed towards developing a learning culture of service improvement. Sustainable development is a touchstone of UKIHMA’s operational culture as we seek to leave a legacy of new skills for the future in Country. Programmes are available for nurses, doctors and managers; in particular IHG has over 300 on-line medical and nursing modules which range from needs assessment to clinical based training. For example:- Myocardial infarction, MRI in the evaluation of heart failure: Diabetes mellitus Types 1 and 2 diagnosis and management: Pain management during labour: Renal toxicity of therapeutic drugs: Oncological emergences: Cardiovascular manifestations of HIV infection etc…

UKIHMA’s teams make a positive contribution to transforming the patient experience through providing moderUKIHMA’s Construction Managers & Contractors work with private and public sector clients, tailoring our services to meet their requirements. whatever the form of contract, be it traditional, construction management, design and build, management contracting, design manage and construct, Public – Private Partnerships (PPP) or bespoke, UKIHMA’s members seek to be involved with projects at an early stage. This enables us to develop a greater understanding of our clients’ needs and ensure their brief is met. Whether a new build or refurbishment project, it is an approach which allows us to pass on the benefits of our experience in areas such as construction methodology, value engineering, procurement and programming as we work with clients’ teams to deliver accurately costed, fully developed designs. Our member’s technical services and design capabilities mean projects also benefit from our expertise in economical temporary works schemes and alternative permanent works designs. The strength of our established relationships across the industry and our detailed knowledge of market conditions allow us to advise in areas such as works packaging strategies and specialist contractors.
n safe environments in which our clients and partners, often working in close collaboration with our NHS Trusts, deliver clinical services. We understand that the health facilities that our members construct and the services they deliver touch patients throughout their hospital experience. At the centre of everything UKIHMA does is a passion for the safety of our people, our customers’ staff and patients and the general public, from the health and safety during construction to safety through infection control during the operational phases of a project.

Our Contractor’s expertise is in constructing and managing critical environments and the built assets is critical for the safe care of the patients.

Of course, the impact of the built environment itself has a significant impact on the patient experience. The design of a new hospital needs to consider: how the construction is achieved in a manner that is safe for the workforce both during construction and for the teams that will maintain the facility; control of infection needs to be considered from separation of flows of visitors from patients and staff/ FM services through to construction methods that protect the fabric via infection control measures ; the delivery of hospital services needs careful consideration as these services have a direct and significant impact on the patients’ perception of their overall hospital experience; the impact on clinical staff efficiency of clinical departmental adjacencies and the inherent flexibility to accommodate the ever evolving clinical equipment and technologies. Each element of a new hospital or healthcare facility need experts who can provide advice and best practice. Success is when all of these work in collaboration. This is what UKIHMA, its Construction and Project Managers and its Contractors and Builders bring.

Facilities management and building maintenance services have a significant impact on influencing how patients perceive their hospital experience. People grade their experience based on familiar benchmarking considerations, such as, how helpful was the receptionist ?; could I find my way around the hospital ?; was the hospital even clean?; Was the food nice?. Many of these factors are the responsibility of the provider of facilities management services, a service which is often out-sourced. UKIHMA has the expertise to provide these services, a responsibility that directly impacts on the overall perception of brand value.
Soft FM being services such as Car Park Management, Cleaning, Helpdesk, Housekeeping, Laundry, Linen, Patient and Staff Dining, portering, Logistics / distribution, Reception, Retail Catering, Security, Switchboard and Waste Management. UKIHMA’s understanding and experience of the needs and complexities of a hospital environment help our members to deliver value added services for our customers and drive improvement. Often these services are channelled via a Helpdesk – focal point, itself the centre of the FM operation.

Hard FM on the other hand, revolves around Engineering and Maintenance, ensuring critical systems are safe and operational. Hospitals are highly complex buildings full of life-critical plant and equipment that demand specialist maintenance systems and processes. UKIHMA can provide the people, systems, processes and experience to ensure hospitals meet the prevailing statutory and mandatory compliance standards in any particular country. The maintenance regime dictates that healthcare facilities remain available for safe occupation and use. Often, our members appointments revolve not only around the construction, but also the ongoing maintenance of the facility. In this manner, their expertise is exploited particularly in terms of life-cycle expertise. This, relies in particular on careful energy management, where energy efficient buildings are constructed that cut costs and reduce the overall carbon footprint. Solutions include low carbon design through to behavioural programmes to reduce energy usage; Appropriate energy management solutions include community heating systems, low carbon technologies such as photovoltaic, ground source heat pumps and biomass boilers

A key feature of healthcare design is the need for extensive consultation with clinicians, staff, end-user groups and also with representatives from the local community. The early and continuous engagement of our designers with all stakeholders is fundamental to the successful delivery of all healthcare projects. UKIHMA’s architects are committed to proactive participation in the user consultation process and experienced in the iterative and emerging nature of this interface as projects evolve. It is the primary responsibility of the Architect as Design Team Leader to ensure a full understanding of the healthcare priorities and requirements inherent in any project by listening carefully and responding positively to feedback from this dialogue with stakeholder and end user groups. UKIHMA’s Design Team Leaders take the lead in properly formulating and contributing to this essential user consultation process which will define the route to fully understanding and realising the aspirations and objectives of the Project Team, clinicians and nurses, as well as the priorities and needs of patients, their families, and the wider community. In many cases, stakeholder engagement activities will involve value management workshop sessions, open days, presentations and exhibitions, in addition to a carefully programmed cycle of structured “sign off” meetings and protocols. It is likely that many of these interfaces will require to take place on an “out of hours” basis to suit key decision makers and local needs. UKIHMA is fully conversant with this method of working and able to respond in a flexible and proactive manner in this respect.

UKIHMA’s design teams are market leaders in terms of innovation and best practice in the healthcare sector. Through their long-standing and close contact with the NHS, Hospitals and procurement bodies they maintain full awareness of emerging models of care, new technologies and design research applicable in the UK and abroad. UKIHMA’s teams carry out continuous research and development activities which continue to inform our patient focused and evidence based design philosophy. Our experienced healthcare designers meet regularly to share feedback from live projects in terms of lessons learned relative to all aspects of design, construction and equipping. UKIHMA seek to design and build environments which reinforce the concept of patient centred care by creating welcoming and non-institutional spaces and facilities, which maximise choice for patients with regard to privacy, dignity, comfort and support, in a manner which respects their needs, values, culture and background. UKIHMA designers believe that good design can accelerate the healing process and contribute towards increased patient empowerment, improved care pathways, shorter waiting times and the integration of community outreach initiatives. The integration of evidence based design principles in our work significantly improves the quality and safety of patient care in terms of improving control of infection, comfort, amenity and working conditions,

leading to increased patient satisfaction and staff morale. Much of our evidence which has been based on such topics, has been established from the post project evaluation work which we have undertaken in conjunction with client and stakeholder groups from our recently completed healthcare schemes. UKIHMA’s designers maintain close links with emerging policies and guidance through membership of key organisations within the healthcare sector, as well as presenting, attending and exhibiting at conferences, such as Arab Health in Dubai each year.

UKIHMA’s design teams have a wide range of experience in preparing masterplans for new and existing hospital sites. They have created Development Control Plans for major District General, Acute, Teaching and Community Hospitals throughout the UK and is also currently working with a number of NHS Trusts at a strategic level as their Technical Advisers relative to differing forms of estate rationalisation and procurement. UKIHMA’s masterplanning teams are experienced in end user consultation and stakeholder involvement and we believe that by asking the right people the right questions at the right time we can provide robust masterplans and therapeutic environments which not only meet but exceed expectations. UKIHMA is conscious that it is uniquely positioned as a group of urban designers to shape the future and to reduce the carbon footprint and environmental impact of our buildings. UKIHMA’s design team’s objective is to generate solutions which are of the highest quality, that maximise the health and well-being of building users, and are sustainable and economically viable at the same time. Through this approach, UKIHMA has found that decisions driven by sustainable design guidance in the master-planning process have offered significant improvements in response to climate change and carbon reduction, without increasing capital cost whilst creating major benefits in terms of energy consumption and reduced whole life charges.

Hospitals will increasingly rely on flexible master planning, responsive to future technological, political and economic changes. Master-plans are ongoing designs that make a hospital’s strategic plan a physical reality and provide long term flexibility. Master plans are the most cost effective tools for hospital development. If it is poorly designed, it can end up costing hospitals significant money. A good master plan allows for future horizontal and vertical expansion opportunities for particular hospital departments that will likely require future growth, such as radiology, surgery or emergency services, If such expansion occurs without prior allowance at master-planning stage, a hospital may have to spend money on re-design or possibly move to another site, spending much more than if the master plan had left room for department growth. UKIHMA’s master-planners and architects understand these requirements intuitively.

UKIHMA’s approach to healthcare planning and design is operationally led and evidenced based, driven by its focus on People, Functionality, and Site, each of which are key considerations in the creation of an appropriate and therapeutic environment. UKIHMA healthcare planners always carry out a needs based assessment in conjunction with our clients to ensure the appropriateness of the healthcare facility to be designed and built. The well-being of staff, patients, and their families is fundamental to the effective delivery of healthcare services and UKIHMA aims to respond in a positive and flexible manner to the varying needs of these end users, in the knowledge that good design can accelerate the healing process. UKIHMA Architects aspire to create socially relevant architecture which is responsive to site and context, in a manner which is both non-institutional and sustainable in relation to the wider community.

As a result of our member’s involvement in a wide range of healthcare projects over the past 60 years, the UKIHMA members have developed a significant technical database of standardised room layouts, data sheets, and design exemplars which can be used to facilitate the briefing and healthcare planning activities on a project at both strategic and detailed levels. Essential ingredients in the briefing process for a healthcare building are a clear statement of operational policy and models of care, together with a full understanding of what equipment will be provided in each room and how it will be arranged to create efficient and ergonomic layouts. UKIHMA has extensive experience in the area of technical healthcare planning which involves the preparation of room data sheets and equipment layouts via the full engagement with senior clinicians, nursing staff and end users of the building at all stages of design and procurement to establish a detailed design brief.

Field Hospitals provide a fast and fully mobile solution for use during natural disasters, war, peace-keeping situations, or to meet the needs of remote communities. They comprise expandable and non-expandable medical shelters. Each Field Hospital includes: operating theatre, ICU, dental unit, X-Ray, pharmacy, laboratory, blood bank and morgue, ward, sterilization, reverse osmosis water purification, laundry, kitchen and dining room. They can be tailored to individual client requirements.
These medical shelters are built in steel, in compliance with ISO standards. They are rain, moisture, dust and UV radiation resistant. All Structural parts and ceilings are produced from hot dipped galvanized steel and painted with epoxy paint. All external walls are covered with anodized aluminum composite panels or corrugated steel. All internal covering materials are selected from anti-bacterial covering materials. The operating theatre has a laminar ceiling and HEPA filters to ensure clean air flow.

In addition to hospital facilities, UKIHMA members offer residential and other structures, according to Ministry of Defense specifications. The design is flexible, with interiors fitted to meet specific accommodation requirements.
Modular Prefabricated Hospitals
UKIHMA members are able to provide.

Modular, Prefabricated Hospitals as a cost effective solution to on-going hospital requirements, on a temporary or semi-permanent basis. Each hospital facility is built to international hospital building standards.
Pre-manufactured Modular Hospitals are comprised of two systems in combination: containerised shelters and prefabricated structures, using modular panels manufactured offsite.